akr44's Privacy Policy

This Privacy Policy ("Policy") applies to the online platform and related services operated by akr44 ("we", "our"). When you use the akr44 website, register, or use our services, you voluntarily agree to the terms of this Policy. Please read it carefully.

We believe that protecting user privacy is a fundamental responsibility. The goal of this Policy is to clearly inform you — what information is collected, why it is collected, how it is used, and what rights you have over your information. akr44 keeps your data secure through SSL encryption and industry-standard security measures.

akr44 collects only the information necessary to provide our services, manage accounts, and ensure secure transactions. The different types of information are described below:

Personal information provided directly by you

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Identity document details (for identity verification where applicable)
• Payment information — such as a bKash or Nagad mobile number or bank account details

Automatically collected information

• IP address and device type
• Browser type, version, and language settings
• Time, date, and browsing history of site visits
• Cookie and session data (see Section 6 for details)
• Referral source (how you arrived at our site)

Transaction-related information

• Deposit and withdrawal records
• Betting and gaming history
• Bonus and promotion usage records
• VIP level and rewards history

Your information is collected for a specific purpose and is not used beyond that purpose. akr44 processes your information for the following reasons:

Service delivery and operations

• Account creation and management
• Transaction processing — deposits and withdrawals
• Providing bonuses and VIP benefits
• Displaying gaming history and balance
• Providing customer support services

Security and compliance

• Identity verification and age confirmation (following the 21+ rule)
• Fraud detection and prevention
• Anti-money laundering (AML) checks
• Account security and monitoring of suspicious activity

Communication and improvement

• Sending important account notifications
• Sending promotional information subject to your consent
• Improving platform performance and user experience
• Resolving technical issues

akr44 does not sell, rent, or exchange your personal information for any commercial purpose. However, necessary information may be shared with specific third parties in the following limited circumstances:

Service providers

Only the necessary information is shared with trusted third parties for payment processing (related to bKash, Nagad, Rocket, Upay, and bank transfers), technical infrastructure, and fraud detection services. These providers are required to follow our instructions and may not use that information for any other purpose.

Legal obligations

If providing information is legally required due to a court order, legal investigation, or a request from a regulatory authority, akr44 may provide that information to the relevant authority.

Business transfers

In the event of a merger, acquisition, or partial business transfer, user information may be transferred. In such cases, we will notify you in advance.

akr44 follows the highest industry standards to protect user information. Our main security measures are described below:

Encryption and transmission security

• SSL/TLS encryption is used for all data transmissions
• Advanced hashing algorithms are applied to store sensitive information
• Secure gateways are used for payment data processing

Server and access controls

• Only a limited and controlled set of staff can access user data
• All internal access is logged and audited
• Regular security checks are conducted on servers

Your responsibilities

Alongside our technical protections, you also have a responsibility to keep your account secure — use a strong password, never share your login details with anyone, and log out after using a public device.

akr44 retains your personal information only for as long as necessary — no longer. The retention period depends on the type of information and applicable legal obligations.

• Account information: Retained while the account is active and for a specified period after closure to meet relevant legal requirements.
• Transaction records: Retained for a defined period in accordance with financial regulations and anti-money laundering rules.
• Support communications: Retained for as long as necessary for issue resolution and quality control.
• Cookie data: Retention varies by cookie type — session cookies are deleted as soon as the browser is closed.

After receiving a request to close an account, we endeavour to delete information as quickly as possible, though some information may need to be retained for a specific period due to legal obligations.

Cookies are small text files stored on your device that help the akr44 website function properly and improve your experience.

Types of cookies

• Essential cookies: Required for login sessions, security verification, and core functionality — these cannot be disabled.
• Functional cookies: Remember your language preference and site settings.
• Analytics cookies: Help analyse site usage to improve our services.
• Marketing cookies: Used to show relevant content based on your interests (only with your consent).

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some parts of the site from working properly.

As a user of akr44, you have the following rights over your own information. Contact our support team to exercise these rights.

Right to access information

You may request to know what information we hold about you. We will provide you with a summary of this information within a reasonable time.

Right to correct information

If any information in your account is incorrect or incomplete, you may request that it be corrected.

Right to delete information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal or regulatory obligations.

Right to object to processing

For marketing communications, you may withdraw your consent at any time. akr44 will stop promotional communications from that point.

Right to data portability

You may request a copy of your personal information held by us in a common, machine-readable format.

akr44 is an adults-only platform. Only those aged 21 or above may use our services. We do not knowingly collect personal information from any minor.

Age verification is in place during the registration process. If we believe a user is a minor, we will immediately suspend that account and delete any information collected.

If you become aware that a minor is using our platform, please notify our support team immediately.

akr44 may update this Privacy Policy from time to time. Amendments may be made due to service improvements, legal changes, or changes in business operations.

For any significant changes, we will inform you by email or through a clear notice on the site. Continued use of the platform after changes have been made will be taken as acceptance of the revised policy.

We recommend that you visit this page regularly and read the latest version. The "Last Updated" date at the top of this page will always be displayed.

If you have any questions, concerns, or requests to exercise your data rights regarding this Privacy Policy, please contact our support team. The akr44 support team is available seven days a week, twenty-four hours a day to assist you in both Bengali and English.

After a request to exercise your data rights has been submitted, akr44 will endeavour to respond within a reasonable time. For complex requests, additional information may be asked for in order to confirm your identity.